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Service portal

Service desk & self-service

Requests, incidents, and device information in one place β€” clear and traceable, like leading ITSM platforms.

Secure access to requests and your personal data.
Track tickets, approvals, and status in one place.
View assigned devices from the CMDB (when enabled).

After you sign in you reach the service desk: start forms there and follow the status of your requests.

What you can use after sign-in
  • Incident / outage β€” Report outages and technical issues in a structured way.
  • Hardware request β€” Orders and approvals for IT hardware.
  • General requests β€” Other IT or organisational requests.
  • CMDB / inventory β€” View devices assigned to you (read-only).
  • Appointments β€” Manage callback and incident appointments.
  • On- & offboarding β€” Joiner/leaver forms β€” when enabled for your account.
  • My requests β€” All submitted cases and IT replies.
  • Knowledge base β€” Help articles before filing a ticket (when configured).

Depending on your role and permissions, some items may be hidden.

Sign in

Use your work email and password.


Note: The home page (service desk) is only available after sign-in β€” opening it without logging in brings you back here.

Forgot password

Request access

Note: Please provide your basic organisational details so IT can assign and process your access request faster.

Organisation

Cost centre